Company
Name
Email Address
Contact Phone
Operating System
Please Select
Not Sure
Windows 98
Windows CE
Windows ME
Windows NT
Windows NT Server
Windows 2000
Windows 2000 Server
Windows XP Home
Windows XP Pro
Windows 2003 Server
Unix
Linux
Palm OS
OS/2
MAC OS
MAC OSX
Type of System
Please Select
Desktop PC
Laptop
PDA or Handheld
Server
Tablet PC
Workstation
Type
of Problem
Please Select
Email
Hardware Error
Internet
Network
Printer
Software Error
Not Sure
Listed below are
common problems. Please select the appropriate category, and
choose your specific problem if applicable. If your problem is
not listed please give details in the comments section at the
bottom of this form.
Email
Please Choose
I am unable to receive email
I am unable to send email
I am unable to open attachments
I am unable to send attachments
I forgot my email passwod
I sent an email but the recipient never got it
Internet
Please Select
I am unable to connect to the Internet
My Internet connection is really slow
My start page changed, but I did not change it
I am unable to view a specific page
I am getting an Internet Explorer error
Hardware
Please Select
My system will not turn on
My computer is on, but the monitor is black
My keyboard does not work
My mouse does not work
My computer is making a funny sound
Software
Please Select
I am having problems with a Microsoft Product
I am having problems with a Corel product
I am having problems with a Lotus product
I am having problems with Calyx Point
I am getting a Windows error
Windows will not load
I think I might have a virus
Network
Please Select
I forgot my network password
I can not connect to network
Nobody can connect to network
I lost mapping to the shared folder on the server
Printer
Please Select
I can not connect to my printer
I can not connect to the network printer
When I print the page is blank
I having a problem printing from a specific application
I cannot print from the Internet
Comments
